ÖLIVINES insists upon the highest standards for secure transactions and protection of your personal information and its privacy. Please read the following statement to learn about our information gathering and dissemination practices.

 

Note: Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

 

ÖLIVINES is committed to protecting and safeguarding your privacy. This Privacy Policy describes the types of personal information that are collected on the ÖLIVINES website, how we mutually benefit from such information, how we may use that information, and with whom we may share the same. The Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify, or delete your personal information at any time. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.

 

By using our website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree, please do not use or access our site.

 

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ÖLIVINES limits itself to collecting information in order to ensure accurate service. Most of the information we collect is basic and needed to complete a purchase or provide a refund. Examples include:

•Name

•Address

•Telephone number

•Date of birth

•Email address

•Purchase information

•Language preference

•IP address, operating system, and browser type/version

 

We will not sell, distribute, or lease your personal information to third parties.

 

We may automatically track certain information about you based upon your behavior on our site (demographics, interests, and usage patterns). This information is compiled and analyzed on an aggregated basis to help us improve our services.

 

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ÖLIVINES does not collect or store credit card, debit card, or banking details. All payments are processed securely through trusted payment gateway providers.

 

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To take advantage of certain features of our site, you may need to register and create an account. You may be asked to provide information such as your name, email address, and a password.

 

It is your responsibility to protect your password. Do not share it with third parties. If your password is compromised, please update it immediately.

 

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We use tools such as IP tracking, cookies, and web beacons to customize your experience on the ÖLIVINES website.

•Cookies: Small files stored on your device that help us analyze traffic, remember login preferences, and enhance usability.

•Web Beacons: Invisible code snippets used with cookies to track engagement and customer response to promotions.

 

You may decline cookies through your browser, but some site features may not function properly.

 

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We use your personal information to:

•Provide products and services you request

•Process payments and refunds

•Communicate with you about your orders

•Resolve disputes and troubleshoot issues

•Send marketing offers, newsletters, and promotions (with opt-out options)

•Prevent fraud and ensure safe transactions

•Improve website performance and personalization

 

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If you share your contact information, we may reach out through:

•Email: For newsletters, promotions, or order updates

•SMS/Text Messages: For offers and updates (only with your consent)

•Phone Calls: For order-related communication or customer support

 

You may unsubscribe or opt out of marketing communications at any time.

 

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We may share personal information with:

•Corporate affiliates, to detect fraud and improve services

•Service providers (payment gateways, courier partners, data analysis, web hosting, customer support)

•Legal authorities, if required by law

 

We do not sell your data to third parties for marketing.

 

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Our website may contain links to third-party sites. ÖLIVINES is not responsible for the privacy practices or content of those sites.

 

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The ÖLIVINES website is not intended for persons under 18 years of age. We do not knowingly collect personal information from anyone under 18.

 

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In the event of a merger, acquisition, or transfer of assets, your information may be shared with the new entity, which will remain bound by this Privacy Policy.

 

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Users have the option to opt out of receiving promotional communications at any time. Account holders can also update their preferences in their profile settings.

 

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Our Privacy Policy may change over time. Updates will be posted on this page. Significant changes may also be communicated via email notification.

 

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By using the ÖLIVINES website and/or providing your information, you consent to the collection and use of your personal information in accordance with this Privacy Policy.

 

If you believe that any information we hold is incorrect or incomplete, please email us at: business@olivinesfragrances.com