Shipping policy
Shipping Policy – ÖLIVINES
At ÖLIVINES, we strive to ensure your perfumes reach you quickly, safely, and in perfect condition. Please read our shipping policy carefully before placing your order.
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📦 Order Processing
• All confirmed orders are processed within 1–2 business days (excluding Sundays and public holidays).
• Once your order is dispatched, you will receive an email/SMS confirmation with tracking details.
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🚚 Shipping Timelines
• Metro Cities (India): 3–5 business days
• Other Locations (India): 5–7 business days
• Remote Areas: 7–10 business days
Please note: Delivery times are estimates and may vary due to courier delays, natural events, or unforeseen circumstances.
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🌍 International Shipping
• Currently, ÖLIVINES ships only within India.
• International shipping will be introduced soon — stay tuned for updates.
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💳 Shipping Charges
• Free Shipping on all prepaid orders above ₹996.
• A standard shipping fee of ₹66applies to orders below ₹996.
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🚫 No Cash on Delivery (COD)
• At ÖLIVINES, we currently do not offer Cash on Delivery (COD).
• This decision ensures:
• Secure & tamper-free deliveries (avoiding risks of refused or mishandled packages).
• Faster dispatch since prepaid orders are processed immediately.
• Lower operational costs, which allows us to maintain premium quality at fair prices.
We accept all major prepaid payment options, including UPI, Debit/Credit Cards, and Net Banking.
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🔒 Packaging & Safety
• All perfumes are shipped in secure, tamper-proof packaging to ensure your order arrives safely.
• Please do not accept delivery if the package appears damaged, opened, or tampered with. Contact us immediately at business@olivinesfragrances.com with unboxing proof.
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🚫 Undelivered Orders
• If an order is undelivered due to an incorrect address, repeated delivery attempts, or refusal at the doorstep, the shipping charges will not be refunded.
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❓ Need Help?
For any shipping-related queries, feel free to contact us:
📩 business@olivinesfragrances.com
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🏷 Marketed By
Diyana International
2nd Floor, Om Complex,
Ankleshwar, Gujarat – India